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Help Center / Contact Us
Contact Us
HOW TO CONTACT FOX RACING TEAM?
Currently, we offer you 3 ways to contact our teams. You will find all options below.
1. Send us an e-mail!
2. Contact us by phone!
3. Write to us via our chat!
Email: contact.uk@foxracing.com
Our team will get back to you promptly for questions about our products and services. Please share as much useful information as possible in order to facilitate the resolution of the request. In order to offer a continuous service, the customer service will operate on 27th, 28th and 29th of December 2023 to answer a maximum of request. Thank you for your understanding regarding the delay of answer which can be slowed down. (Response time within 24h/48h)
Due to Black Friday and Cyber Week, the response time may be a little longer than usual. Thank you for your understanding. The weeks leading up to Christmas are also very busy for our teams. We thank you for your kindness.
Phone: +44 800 048 8164 (free call)Our phone line will put you in contact with a member of our team to find a solution to your problem. Our line is open from Monday to Friday from 8:00 AM to 5:00 PM (free of charge call).
Our team will answer all your questions live via chat. Click on the "SUPPORT" button visible on the site, enter your information and go! The chat is open from Monday to Friday from 8:00 PM to 5:00 PM.
PUBLIC HOLIDAYS
The customer service team will not be online on these days, thank you for your understanding (phone lines and live chat will be closed and emails will be processed on the following days). For routine questions that do not require action from the Fox team, please use our 24/7 support. Here is the list of days for 2024:
Monday, January 1, 2024
Saturday, January 6, 2024
Friday, March 29, 2024
Monday, April 1, 2024
Wednesday, May 1, 2024
Monday, May 20, 2024
Wednesday, June 19, 2024
Monday, June 24, 2024
Thursday, August 15, 2024
Wednesday, September 11, 2024
Tuesday, September 24, 2024
Friday, October 4, 2024
Saturday, October 12, 2024
Friday, November 1, 2024
Friday, December 6, 2024
Sunday, December 8, 2024
Wednesday, December 25, 2024
Thursday, December 26, 2024
EUROPEAN HEADQUARTERS
Adventure Sports Group Europe S.L.U.
C/Canudas, 13 (P.E. Mas Blau).
08820 El Prat de Llobregat (Barcelona)
Spain / España
Phone: +34 931 458 000
Fax: +34 931 458 001
General Information: infoeurope@foxracing.com
Employment Inquiries: JobsEurope@foxhead.com
Global Corporate Headquarters
Fox Racing, Inc.
16752 Armstrong Ave.
Irvine, CA 92606 USA
Hours of Operation: Monday – Friday: 8am - 5pm PT
Phone: (408) 776-8800
Fax: (408) 852-6913
International Sales: foxinternational@foxracing.com
International Distributors
Australia
Fox Racing Australia
18-24 Taras Avenue,
Altona North
Victoria, 3025
Australia
Office Hours:
Monday – Friday
9:00 AM – 5:30 PM
Tel: +61 (03) 8327 8070
customerservice@foxracing.com.au
Argentina:
Av. del Libertador 2601
Olivos (CP1636)
Buenos Aires
Phone: 11-4794-4553
info@g-branding.com
Brazil:
Fox Head Brazil
Al. Tocantins, 764
Alphaville, Barueri São Paulo
06455-020
Phone:+55 11 2666-2999
Costa Rica:
Eilat CRC S.A.
Aurora de Heredia,
Condominios y Bodegas Tierra uno,
Bodega #30
Heredia
Phone:(506) 4000-3300
info@eilatcrc.com
Horarios de Atención:
Lunes – Viernes
8:00 AM – 5:00 PM
Tel: +506 4000-3300
jmarin@grupocachos.com
Czech Republic
N Distribution, s. r. o.
Písková 1990/29a
Praha 4 - Modřany
143 00
Tel: +420 244 402 795
www.ndistribution.cz
Ecuador:
Maxima Ecuador Cia. Ltda.
Agustin Cueva 5-47 y Remigio Crespo,
Cuenca, Ecuador
Horarios de Atención:
Lunes – Viernes
9:00 AM – 7:00 PM
Sábado
10:00 AM - 1:00 PM
Tel: +593 992696705
asistentegerencia@maximaecuador.com
El Salvador:
Motoshop VRC
Calle El Progreso, #2642, Colonia Flor Blanca.
San Salvador, El Salvador. CP 1101
Horarios de Atención:
Lunes – Viernes
8:00 AM – 6:00 PM
Sábado
8:00 AM - 1:00 PM
Tel: +503 2298-3393 / +503 7140-8317
elsalvador@motoshopvrc.com
Guatemala:
Motique
Blvd Liberación 2-09 zona9
Guatemala City, Guatemala
Horarios de Atención:
Lunes – Viernes
8:00 AM - 5:00 PM
Tel: +502 23650776
Karin.villeda@vrcmotique.com
Greece
OneOneTwo(KRD)
Souliou 12 Str.
AG. DIMITRIOS
ATHENS
173 44
GREECE
Tel: +30 210 9758450
http://www.krd.gr/
E-mail: info@krd.gr
Honduras:
Motoshop VRC
1ra Calle, 8 y 9 Ave. S.E. Barrio Santa Anita
San Pedro Sula, Cortes, Honduras
Horarios de Atención:
Lunes – Viernes
8:00 AM – 5:00 PM
Sábado
8:00 AM – 1:00 PM
Tel: +504 3192-6101 / +504 3192-6140
honduras@motoshopvrc.com
Hong Kong:
ISLAND WAKE (Causeway Bay store)
1/F, 3/F & 4/F, 1-3 Cannon Street,
Causeway Bay, Hong Kong
Office Hours:
Monday – Sunday
12:00 PM – 10:00 PM
Main Offices:
Unit D, 19/F, Gee Chang Hong Centre, 65 Wong Chuk Hang Road, Hong Kong
香港黃竹坑道65號志昌行中心19樓D室
Phone: +852 2623 6968
Tel: (852) 2895 0022
info@islandwake.com
Iceland:
PUKINN EHF
Grensásvegi 14
108 Reykjavík
Iceland
Tel.: +354 5666820
E-mail: pukinn@pukinn.com
Israel:
MX EXTRIM LTD
MENAHEM BEGIN 92 ST TEL-AVIV
Israel
Tel.: +972 3 6345454
E-mail: ZVIKA@SHEPS.CO.IL
Italy:
CALIFORNIA SPORTS
Via Brunetto 100/102 - Frazione Ceretta
10077 San Maurizio Canavese
Tel.: +39 011 927 7943
E-mail: info@californiasport.info
https://www.californiasport.info
Japan:
Dirt Freak Co.,
2-30 Nakamizuno Seto
Aichi 489-0005 JAPAN
Office Hours:
Monday – Saturday
10:00 AM – 6:00 PM
Tel: +81 0561-86-8301
inquiry@dirtfreak.co.jp
Mexico:
Lifex
Ave. Siglo XXI #3335 Col. Vicente Guerrero
Aguascalientes, Aguascalientes C.P. 20286, Mexico
Horarios de Atención:
Lunes – Viernes
9:00 AM – 6:00 PM
Tel: +52 449 918 1216
marketing@lifex.mx
New Caledonia
Waikiki Beach
Bp 7137 Paita
98890 New Caledonia
Office Hours:
Monday – Friday
8:00 AM – 5:00 PM
Tel: +687 92 52 15
Waikikibeach@lagoon.nc
New Zealand:
Level Limited
Unit 4 11-15 Wookey Lane
Kumeu
Auckland 0810
Office Hours:
Monday – Friday
9:00 AM – 5:00 PM
Tel: +64 09 359 9021
orders@levelltd.co.nz
Nicaragua:
Motique VRC
Km. 5 Carretera Norte , Puente Desnivel portezuelo 3 C Abajo sobre Calle Marginal
Managua, Nicaragua
Horarios de Atención:
Lunes – Viernes
8:00 AM – 5:30 PM
Tel: +505 2249-2209 / +505 5856-6515
Diego.villeda@motoshopvrc.com
Paraguay:
Avda. Santísima Trinidad N° 570
Asunción, Paraguay
Horarios de Atención:
Lunes – Viernes
9:00 AM – 7:00PM
Sábado
9:00 AM – 12:00 PM
Tel: +595 984766665
fox@cyclesport.com.py
Perú:
Ola y Montana S.A.C.
Calle Miguel Dasso 134 piso 8. San Isidro,
Lima - Perú
Horarios de Atención:
Lunes – Viernes
9:00 AM - 6:00 PM
Tel: +511 6300200
contacto@oymsurf.com
Philippines
Primer Group
2282 Leon Guinto
Malate, South Luzon
10004 Philippines
Office Hours:
Monday – Friday
8:00 AM – 5:00 PM
melojane.dumaug@primergrp.com
Romania
AUTHENTIC SPIRIT SRL
Polus Center Parking Lot
Str. Avram Iancu, no. 492
407280, Floresti
Jud Cluj
Romania
Tel: +4 0730-909 956
http://www.authentic-spirit.com/
E-mail: sales@authentic-spirit.com
Russia
Sport Club
Bike Products Company
Russia, Moscow
Tel: +7 (499) 237-71-60
http://www.foxhead.ru/
SINGAPORE / INDONESIA / MALAYSIA:
Xtreme Rated
1 Kaki Bukit Road 1,
#01-05, Enterprise One,
Singapore 415934
SG: +62 812 1424 4005
ID: +62 812-1424-4005
MY: +60 1 9692 0504
enquiry@xtremerated
Slovinia:
Žiga Šport d.o.o.
Poslovna cona A17
4208 Šenčur
Slovenia
Tel.: +38642531457
Mob: +38630645299
E-mail: info@foxracing.si
www.foxracing.si
South Africa:
Sector Apparel
1st Floor San Angelo Building
218 Mathews Meyiwa Road
Durban 4001
South Africa
Office Hours:
Monday – Friday
8:00 AM – 4:30 PM
Tel: +27 031 313 2660
fox@sectorgroup.co.za
Switzerland:
Moto-Marketing Switzerland
Nonceruz 4
CH-2732 Reconvilier
Switzerland
Tel: +41 32 482 65 65
E-mail: info@moto-marketing.ch
www.moto-marketing.ch
Thailand
D.S. Performance Product Co.
6/1 Bann Sabai Apt. Rm 101 Soi on-nut 55/2 Yak 2, Sukhumvit 77th Rd,
Prawait Bangkok 17, Thailand 10250
dsek@chalermpholgems.com
Ukraine
Kopyl Bros Distribution
Zaporozhye 69035 Nezavisimoy Ukrainy str. 63
Tel: +38(066)1963668
E-mail: kopyl.yura@fox-ukraine.com
www.KopylBros.com